Are You Prepared for the New Customer Service Accessibility Laws?

The Accessibility for Ontarians with Disabilities Act, 2004 (“AODA”) came into force in June 2005, but its impact is just beginning to be felt. Accessibility standards for customer service have now been established by regulation, with almost every public and private sector organization in Ontario needing to comply by January 1, 2010, for most public sector entities and January 1, 2012, for the private sector.

Is Your Business Protected When Employees Leave?

The non-competition agreement you have with employees may not be worth the paper it’s printed on. More than ever, protecting your business interests when employees leave requires more than boilerplate wording.

Guardianships

As medical science has improved, so has the life expectancy of those who are catastrophically injured. With longer life expectancy has come increased financial need for those who experience these tragedies. Personal injury damage awards have increased commensurate with this new reality. In the result, it is no longer unusual to see damage awards of more than $5 million.

Drug testing standoff

Both Alberta and Ontario have released leading cases on drug testing but each has reached a different conclusion.