Partner Max Gennis will speak during "Client Intake Strategies for Lawyers", a program being offered by the Toronto Lawyers Association, in partnership with Pro Bono Ontario, on Tuesday, April 1, 2025

This session will provide participants with key insights into effective client intake techniques and how these skills are applied in daily practice and on PBO’s Free Legal Advice Hotline. The panel will explore:

• Best practices for conducting effective client intake interviews, including building rapport, setting expectations, and identifying legal issues.
• Practical tips for managing confidentiality and addressing special client scenarios.
• Insights into the operational aspects of PBO’s Free Legal Advice Hotline and how lawyers can contribute to meaningful access to justice initiatives.

For more information and to register, click here.